Marc J Sandifer
Senior Product Manager
Berlin, Germany
Languages:
German (native)
English (native)
Python (learning)
Skills
| Servant Leadership | Product Ownership | Web Analytics |
Training & Mentoring | Data-Driven UX | APIs & EDIs |
Cross-functional Teams | CRO & Testing | Agile Processes |
Experience
Nov. ’19 – Ongoing, Contorion GmbH, Berlin
Senior Product Manager
In addition to the tasks and responsibilities listed under “Product Manager”:
Onboarding & Training
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● Onboarding, training and supervision of a Product Management Trainee (1-year program)
● Training & Mentorship of a Junior Product Manager
● Onboarding of all new Product Managers in the areas CRO, web analysis and marketing, as well as Contorion’s systems and processes
● Shaping Contorion’s frontend, UX and testing strategy
Mar. ’18 – Oct. ’19, Contorion GmbH, Berlin
Product Manager
Product Manager and Product Owner in charge of large-scale ecommerce development projects.
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Establishing and solidifying Contorion’s CRO, data-driven UX and AB testing efforts.
Product Ownership
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● Product Owner of an 8 – 12 person Scrum team
● Taking features from concept to release, including AB testing and user research
● Creating and maintaining the team’s development roadmap
● Sprint planning and monitoring in a Scrum environment
● Continuous data-driven feature design and implementation
Conversion Rate Optimization
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● Establishing testing and data-driven UX culture
● Onboarding and mentoring all Product Managers in conversion rate optimization, testing, and data-driven UX
● Identifying and solving major UX blockers, significantly improving key metrics across the funnel
● Leading stakeholder CRO teams
● Analysis and tracking of all relevant KPIs
● Implementation and maintenance of web analysis tools
EDI Management & KPI Tracking
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● Integrating new merchants with contorion’s EDI system
● Handling all relevant merchant communication
● Assisting other departments with KPI tracking and AB testing
Jan. ’17 – Feb. ’18, Nexon Europe GmbH, Berlin
(Lead) Product Manager
Lead Product Owner of ‘Combat Arms’, Nexon Europe’s highest grossing product.
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Managing a team in charge of Product Operations.
Main Responsibilities
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● Management of a product operations team
● Onboarding, training, supervision and mentorship of all team members
● Development Roadmap
● Monetization
● Event Planning
● Content Planning
● Product Sourcing and Market Research
Supervision and Coordination
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● Database Administration
● Operations Engineering
● QA
● Marketing
● Customer Support
● Community Management
Combat Arms Interview: UI/UX Update
Oct. ’13 – Dec. ’16, Nexon Europe GmbH, Berlin/LU
Associate Product Manager
In charge of all tech-related and creative projects for ‘Combat Arms’ and ‘War Rock’, Nexon Europe’s highest grossing products.
Main Responsibilities
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● Build Management
● QA Coordination
● Marketing Coordination
● Game Security
● Onboarding and Training
Supervision and Coordination
‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾
● Database Administration
● Operations Engineering
● QA
● Customer Support
● Community Management
Assistance / Support
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● Monetization
● Content Planning
● Event Planning