Marc J Sandifer
Product Lead
Berlin, Germany
Languages:
German (native)
English (native)
Python (learning)
Skills
| Servant Leadership | Product Ownership | Web Analytics |
Training & Mentoring | Data-Driven UX | APIs & EDIs |
Cross-functional Teams | CRO & Testing | Agile Processes |
Experience
Jun. ’21 – current, Contorion GmbH, Berlin
Team Lead Product Management
• Establishing, shaping, and leading Contorion’s ‘E-Commerce Experience’ team
• Hiring, leading, coaching and empowering 3 Product Managers in charge of all customer-facing features, as well as Contorion’s product innovation efforts
• Driving Contorion’s A/B testing and personalization efforts
Nov. ’19 – May ’21, Contorion GmbH, Berlin
Senior Product Manager
In addition to the tasks and responsibilities listed under “Product Manager”:
Onboarding & Training
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• Onboarding, training and supervision of a Product Management Trainee (1-year program)
• Training & Mentorship of a Junior Product Manager
• Onboarding of all new Product Managers in the areas CRO, web analysis and marketing, as well as Contorion’s systems and processes
• Shaping Contorion’s frontend, UX and testing strategy
Editorial: “Improving an Online Shop”
Mar. ’18 – Oct. ’19, Contorion GmbH, Berlin
Product Manager
Product Manager and Product Owner in charge of large-scale ecommerce development projects.
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Establishing and solidifying Contorion’s CRO, data-driven UX and AB testing efforts.
Product Ownership
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• Product Owner of an 8 – 12 person Scrum team
• Taking features from concept to release, including AB testing and user research
• Creating and maintaining the team’s development roadmap
• Sprint planning and monitoring in a Scrum environment
• Continuous data-driven feature design and implementation
Conversion Rate Optimization
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• Establishing testing and data-driven UX culture
• Onboarding and mentoring all Product Managers in conversion rate optimization, testing, and data-driven UX
• Identifying and solving major UX blockers, significantly improving key metrics across the funnel
• Leading stakeholder CRO teams
• Analysis and tracking of all relevant KPIs
• Implementation and maintenance of web analysis tools
EDI Management & KPI Tracking
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• Integrating new merchants with contorion’s EDI system
• Handling all relevant merchant communication
• Assisting other departments with KPI tracking and AB testing
Jan. ’17 – Feb. ’18, Nexon Europe GmbH, Berlin
(Lead) Product Manager
Lead Product Owner of ‘Combat Arms’, Nexon Europe’s highest grossing product.
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Managing a team in charge of Product Operations.
Main Responsibilities
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• Management of a product operations team
• Onboarding, training, supervision and mentorship of all team members
• Development Roadmap
• Monetization
• Event Planning
• Content Planning
• Product Sourcing and Market Research
Supervision and Coordination
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• Database Administration
• Operations Engineering
• QA
• Marketing
• Customer Support
• Community Management
Combat Arms Interview: UI/UX Update
Oct. ’13 – Dec. ’16, Nexon Europe GmbH, Berlin / Luxembourg
Associate Product Manager
In charge of all tech-related and creative projects for ‘Combat Arms’ and ‘War Rock’, Nexon Europe’s highest grossing products.
Main Responsibilities
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• Build Management
• QA Coordination
• Marketing Coordination
• Game Security
• Onboarding and Training
Supervision and Coordination
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• Database Administration
• Operations Engineering
• QA
• Customer Support
• Community Management
Assistance / Support
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• Monetization
• Content Planning
• Event Planning